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Always Available
We work seven days a week and deliver across Lisbon and Cascais — always adapting to your schedule and lifestyle
High Quality
We offer a full range of services, from standard cleaning to clothing repair and leather care. Using premium Italian Renzacci equipment, we treat delicate fabrics and luxury items with the utmost care.
Easy Ordering
Dry cleaning has never been easier. Place your order directly in your personal account or simply message our manager — we’ll handle the rest.
Why Choose Us
Delivery
Cleaning
We confirm the price and timeline with you
Approval
The manager takes photos of the items, notes any issues and prepares a cost estimate
Inspection
Pickup
We agree on a pickup & delivery date and time
Scheduling
Request
Order with Manager
Delivery
Cleaning
The manager takes photos of the items, notes any issues
Inspection
Pickup
Payment
Choose a date and time, add items to your cart
Order
Create a personal account in our system
Registration
Order Online
We’ve made dry cleaning easy and stress-free.
Place your order with a manager or online — whichever suits you best.
Place your order with a manager or online — whichever suits you best.
How it works
For your convenience, we work with both simple and complex fabrics that require different cleaning approaches:
Simple fibre | SF
Complex fibre | CF
(ex.: cotton, linen, synthetic, polyester)
(ex.: silk, wool, fluff, acetat, heavily soiled)
How to read the Pricing
Standard turnaround timing 3−4 working days
For leather, bags and carpets 2 weeks
Categories
Select a category to view the price list
Casual
Simple fibre | SF (ex.: cotton, linen, synthetic, polyester)
Complex fibre | CF (ex.: silk, wool, fluff, acetat, heavily soiled)
Complex fibre | CF (ex.: silk, wool, fluff, acetat, heavily soiled)
T-shirt | €7 |
Polo | €7 |
Shirt | €8,5 |
Blouse | SF €10,5 | CF €15 |
Sweatshirt | €15 |
Pullover / Cardigan | €17 |
Skirt | SF €9,5 | CF €18 |
Shorts | €8 |
Pants | SF €9,5 | CF €17 |
Jeans | SF €9,5 | CF €17 |
Dress | SF €18 | CF €28 |
Jumpsuit | SF €18 | CF €25 |
Office
Simple fibre | SF (ex.: cotton, linen, synthetic, polyester)
Complex fibre | CF (ex.: silk, wool, fluff, acetat, heavily soiled)
Complex fibre | CF (ex.: silk, wool, fluff, acetat, heavily soiled)
Blouse | SF €10,5 | CF €15 |
Shirt | €8,5 |
Skirt | SF €9,5 | CF €18 |
Trousers | SF €9,5 | CF €17 |
Jacket | SF €15 | CF €20 |
Suit | SF €23 | CF €35 |
Vest | SF €8 | CF €14 |
Dress | SF €18 | CF €28 |
Tie | SF €7 | CF €10 |
Scarf | €7 |
Home
Simple fibre | SF (ex.: cotton, linen, synthetic, polyester)
Complex fibre | CF (ex.: silk, wool, fluff, acetat, heavily soiled)
P1 - single | P2 - double
Complex fibre | CF (ex.: silk, wool, fluff, acetat, heavily soiled)
P1 - single | P2 - double
Pillow case | €5 |
Bed sheet P1 | SF €6 | CF €10 |
Bed sheet P2 | SF €12 | CF €17 |
Duvet cover P1 | SF €10 | CF €13 |
Duvet cover P2 | SF €12 | CF €17 |
Bedlinen (4 items) | SF €17 | CF €22 |
Blanket | SF €22| CF €30 |
Duvet P1 | SF €22| CF €32 |
Duvet P2 | SF €29 | CF €37 |
Pillow | SF €17 | CF €25 |
Towel small | €2,5 |
Towel standard | €5 |
Towel big | €9 |
Dressing gown | €17 |
Simple Carpet m2 | €18 |
Thick carpet m2 | €28 |
Fur / Persian rug m2 | €28 |
Curtains m2 | SF €6,5 | CF €12 |
Curtains blackout m2 | €25 |
Tableclothes m2 | SF €10 | CF €13 |
Textile napkins | €2 |
Outwear
Simple fibre | SF (ex.: cotton, linen, synthetic, polyester)
Complex fibre | CF (ex.: silk, wool, fluff, acetat, heavily soiled)
Complex fibre | CF (ex.: silk, wool, fluff, acetat, heavily soiled)
Denim Jacket | €24 |
Windbreaker | SF €11 | CF €24 |
Insulated Vest | €23 |
Trench Coat | €31 |
Coat | €39 |
Demi-season jacket | €28 |
Down jacket | SF €29 | CF €39 |
Overalls (workwear) | €15 |
Scarf warm | SF €12 | CF €17 |
Gloves (pair) | €5 |
Sport
Simple fibre | SF (ex.: cotton, linen, synthetic, polyester)
Complex fibre | CF (ex.: silk, wool, fluff, acetat, heavily soiled)
Complex fibre | CF (ex.: silk, wool, fluff, acetat, heavily soiled)
Ski jacket | €21 |
Ski pants | €17 |
Ski costume | €31 |
Ski gloves | €11 |
Tracksuit jacket | €11 |
Tracksuit pants | €11 |
Tracksuit | €19 |
Special Occasion
Simple fibre | SF (ex.: cotton, linen, synthetic, polyester)
Complex fibre | CF (ex.: silk, wool, fluff, acetat, heavily soiled)
Complex fibre | CF (ex.: silk, wool, fluff, acetat, heavily soiled)
Wedding dress | SF €120 | CF €219 |
Suit / Tuxedo | €60 |
Evening Dress | SF €35 | CF €60 |
Shoes
Leather shoes cleaning | €45 |
Shoes painting | €55 |
Standard sneakers cleaning | €45 |
Luxury sneakers / shoes cleaning | €60 |
Bags
Bag / Backpack textile | €70 |
Bag / Backpack leather | €90 |
Suitcase S/M | €60 |
Suitcase L | €70 |
Leather
Leather vest, pillow case or scarf | €34 |
Regular Jacket / Short Windbreaker / Shirt | €66 |
Medium Jacket / Coat / Shirt | €78 |
Long coat | €91 |
W / fur: Coat / Shirt / Sweater / Pants | €34 |
W / fur collar: Jacket / Shirt | €39 |
W / Fur Collar: Coat 3/4 or Parka | €44 |
Fur Coat | €92 |
Fur Coat 3/4 | €111 |
Long Fur Coat | €129 |
Pants | €64 |
Shorts / Skirt | €43 |
Long Skirt | €66 |
Motorcycle Jacket | €108 |
Motorcycle Pants | €79 |
Motorcycle Jumpsuit | €158 |
Dress | €91 |
Gloves / Cap / Hat / Belt / Collar | €12 |
Artificial leather
Jacket / windbreaker | €35 |
Jacket 3/4 | €41 |
Jacket with application | €29 |
Long coat | €48 |
Before / After
They care for your garments
Our driver, who is working for you to pickup and deliver garments right on scheduled date and time
Diogo
Part of our customer service team — always ready to answer your questions and inform you about process details and any possible risks.
Khrystyna
Part of our customer service team — always ready to answer your questions and inform you about process details and any possible risks.
Olga
Responsible for clothing repairs, alterations and the key finishing stage of your order — ironing and steaming.
Valentina
Deputy Chief Technologist, responsible for the gentle cleaning of your garments with special attention to delicate details.
Olena
Chief Technologist with 20 years of experience, overseeing the full cleaning and repair process. Always searching for new solutions to handle even the most delicate cases.
Olga
Customer testimonials
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- Enjoy 20% Off Your First OrderA welcome gift from us — use the promo code ORDER20 at checkout (online or with our manager) and get 20% off your first laundry, dry cleaning or repair service (except bags and shoes)
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Frequently asked questions
1. How can I place an order?
You can place an order easily in your personal account on our website.
Or simply message our manager — they’ll take care of everything for you.
2. Can I bring just one item?
Of course. There’s no minimum quantity. Whether it’s a single shirt or your favourite pillow — that’s absolutely fine. Please note: delivery is complimentary for the orders over €25 and there is €5 for those that are less.
3. How long does it take to get my items back?
The standard turnaround time is 3–4 days for clothing and 1–2 weeks for leather, shoes, bags, and carpets. Need it sooner? We have a 24H turnaround option with 50% markup - please contact our manager to check the feasibility.
4. How much does delivery cost?
Delivery is free for orders over €25. For smaller orders, delivery costs only €5 within the city. You can also choose a self-drop option at our store at Rato (Lisbon) if that’s more convenient.
5. What if my item gets damaged?
Such cases are extremely rare. But if it ever happens, we’re always on your side — we’ll find the best solution, whether that’s reimbursement or restoration of the item. Please kindly note, that in case of reimbursement we keep our right to leave an item with us to use it for internal test & learn purposes.
You can place an order easily in your personal account on our website.
Or simply message our manager — they’ll take care of everything for you.
2. Can I bring just one item?
Of course. There’s no minimum quantity. Whether it’s a single shirt or your favourite pillow — that’s absolutely fine. Please note: delivery is complimentary for the orders over €25 and there is €5 for those that are less.
3. How long does it take to get my items back?
The standard turnaround time is 3–4 days for clothing and 1–2 weeks for leather, shoes, bags, and carpets. Need it sooner? We have a 24H turnaround option with 50% markup - please contact our manager to check the feasibility.
4. How much does delivery cost?
Delivery is free for orders over €25. For smaller orders, delivery costs only €5 within the city. You can also choose a self-drop option at our store at Rato (Lisbon) if that’s more convenient.
5. What if my item gets damaged?
Such cases are extremely rare. But if it ever happens, we’re always on your side — we’ll find the best solution, whether that’s reimbursement or restoration of the item. Please kindly note, that in case of reimbursement we keep our right to leave an item with us to use it for internal test & learn purposes.
1. What’s the difference between dry cleaning and washing?
Dry cleaning isn’t necessarily “better” — it’s simply a different method, designed for specific fabrics. Professional washing with the right detergents is often more effective for stain removal, but not all fabrics are suitable for this type of cleaning. This is exactly where our expertise comes in — to find the most accurate and effective solution to the problem.
2. Which stains are the hardest to remove?
Unfortunately, the following types of stains are usually permanent:
– old paint (including hair dye, eyebrow or eyelash tint;
– perfume, medicine, oil, mold and glue stains;
– yellowing or discoloration caused by sunlight, sweat, chemicals or even – stains or bleaching marks left after home stain removal.
But don’t worry — we always look for a solution. If cleaning doesn’t help, our tailor might step in with a creative fix.
3. Do you use safe and hypoallergenic products?
Yes. We use only certified, eco-friendly, and hypoallergenic products — completely safe even for children’s clothing.
Dry cleaning isn’t necessarily “better” — it’s simply a different method, designed for specific fabrics. Professional washing with the right detergents is often more effective for stain removal, but not all fabrics are suitable for this type of cleaning. This is exactly where our expertise comes in — to find the most accurate and effective solution to the problem.
2. Which stains are the hardest to remove?
Unfortunately, the following types of stains are usually permanent:
– old paint (including hair dye, eyebrow or eyelash tint;
– perfume, medicine, oil, mold and glue stains;
– yellowing or discoloration caused by sunlight, sweat, chemicals or even – stains or bleaching marks left after home stain removal.
But don’t worry — we always look for a solution. If cleaning doesn’t help, our tailor might step in with a creative fix.
3. Do you use safe and hypoallergenic products?
Yes. We use only certified, eco-friendly, and hypoallergenic products — completely safe even for children’s clothing.
Do you clean home textiles?
Absolutely! We handle duvets, pillows, bedspreads, curtains — everything, even large and bulky items.
Do you clean designer or luxury items?
Yes. We treat premium and delicate fabrics with special care. Our dedicated process is tailored for cashmere, silk, fur, and leather.
Do you offer clothing repair?
Yes. We can shorten hems, replace zippers, sew on buttons, or fix snags. If your garment requires more complex tailoring, we’ll suggest the best solution or a trusted specialist.
Do you have subscriptions or membership plans?
Yes! Our subscription plans help you save up to 20% every month.
Learn more about our plans here.
Do you have a loyalty program for regular clients?
Yes, we do. Simply spend 100+ euro and you’ll be automatically added to the program. Every 100 euro spent you get 5 euro in points that you collect and then redeem for the upcoming orders.
Can I buy a gift certificate for someone?
Of course! It’s a perfect, thoughtful gift. You can choose a certificate for a specific amount — we’ll send it digitally or beautifully packaged for gifting in person.
Absolutely! We handle duvets, pillows, bedspreads, curtains — everything, even large and bulky items.
Do you clean designer or luxury items?
Yes. We treat premium and delicate fabrics with special care. Our dedicated process is tailored for cashmere, silk, fur, and leather.
Do you offer clothing repair?
Yes. We can shorten hems, replace zippers, sew on buttons, or fix snags. If your garment requires more complex tailoring, we’ll suggest the best solution or a trusted specialist.
Do you have subscriptions or membership plans?
Yes! Our subscription plans help you save up to 20% every month.
Learn more about our plans here.
Do you have a loyalty program for regular clients?
Yes, we do. Simply spend 100+ euro and you’ll be automatically added to the program. Every 100 euro spent you get 5 euro in points that you collect and then redeem for the upcoming orders.
Can I buy a gift certificate for someone?
Of course! It’s a perfect, thoughtful gift. You can choose a certificate for a specific amount — we’ll send it digitally or beautifully packaged for gifting in person.
1. Payment methods (How can I pay for my order?
You can pay for your order at checkout or pickup online. You also have the option to pay by cash or card to the courier.
2. How do I get the invoice?
An invoice for each order will be sent to you at the email address provided
You can pay for your order at checkout or pickup online. You also have the option to pay by cash or card to the courier.
2. How do I get the invoice?
An invoice for each order will be sent to you at the email address provided
We deliver across Lisbon and Cascais
Free delivery for orders over € 25. For smaller orders — just € 5. Self-drop off is free.
© 2024 Serene
Mon-Fri 8.00 – 13.00 | 14.00 – 20.00
Sat, Sun 10.00 – 13.00 | 14.00 – 17.00
Sat, Sun 10.00 – 13.00 | 14.00 – 17.00
